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Introduction
Many organizations issue a Request for Proposal (RFP) to invite agencies to bid on their website redesign or development projects. However, poorly crafted RFPs can inadvertently deter the very agencies that are best suited for the job. Over the years, we’ve reviewed thousands of RFPs—some excellent, many not so much.
To help organizations attract the right partners, we developed an RFP template designed to be user-friendly and effective. This example provides essential details that enable vendors to:
- Understand the scope of your website or web application, along with your target audience
- Assess whether they are a good fit for your project
- Prepare comprehensive proposals and accurate cost estimates
What Is a Request for Proposal?
An organization issues a Request for Proposal (RFP) as a formal document to solicit bids from potential vendors for specific projects or services. An RFP details your project requirements, selection criteria, and deadlines, facilitating a competitive and transparent process. This approach enables you to compare proposals systematically and select a partner capable of executing your project successfully. For more insight into the process, check out what are the seven stages involved in designing a website.
When Should You Prepare an RFP?
The ideal time to prepare an RFP is when you recognize the need for a new website or a significant redesign. This process helps you explore vendor options and understand current market costs.
In some cases—such as when you have an existing trusted vendor or face urgent deadlines—bypassing the formal RFP process may be appropriate. However, for most projects, an RFP ensures clarity and competitive bidding. To find a vendor that aligns with your project needs, consider researching the top web design agencies in Erie, PA.
What Makes an RFP Effective?
A successful RFP is clear and comprehensive, clearly outlining the project’s scope, objectives, and constraints. Well-defined descriptions help vendors understand what you need, leading to more relevant proposals and easier comparison. Including specific evaluation criteria and realistic timelines further increases the chances of a smooth project outcome.
What Sets Urban Insight’s RFP Template Apart?
Our Model Website RFP Template is designed to get your project off the ground quickly. It’s concise—just four pages—and can be completed in less than an hour, so you can move forward efficiently in selecting your ideal agency.
Created in collaboration with leading digital agencies, this template reflects best practices and common questions from previous RFPs. It includes reusable sample content based on a fictional organization called the “Vista Grove Company,” illustrating what a comprehensive yet straightforward RFP should look like.
Our goal is to streamline your process and help you craft requests that clearly communicate your needs, making it easier to find the best agency partner.
Structuring Your RFP
A well-organized RFP should include the following sections:
- Cover Page
- Contact Information
- Organization Background
- Project Overview
- Project Goals
- Additional Requirements (e.g., accessibility, automation, training)
- Schedule / Timeline
- Budget Constraints
- Evaluation Criteria (e.g., past work, team experience, support options)
- Submission Instructions
The following overview offers a step-by-step guide to help you write a compelling RFP. Afterward, you can download the free Model Website RFP Template to customize for your needs.
How to Write a Winning RFP
Creating an RFP is essential for aligning expectations, attracting qualified vendors, and laying the foundation for a successful website project. Follow these steps to ensure your RFP is effective:
Step 1: Clarify Your Purpose
Start by clearly defining the purpose of your RFP. It should serve as a comprehensive guide that communicates your project goals, scope, and the criteria you’ll use to evaluate proposals. This clarity will help vendors understand your needs and craft tailored solutions.
Step 2: Customize the Template
Use the provided template as a base, adjusting sections to fit your specific project and organizational requirements. Customization ensures your RFP reflects your unique goals and constraints.
Step 3: Write a Clear Introduction
Begin with a succinct overview of your organization—such as the example of Vista Grove Company—and the nature of your project. Include details about your target audience and strategic priorities. This context helps vendors gauge the relevance of their proposals and tailor their responses effectively. To deepen your understanding of the process, explore what are the seven stages involved in designing a website.
Step 4: Detail Your Project
Project Overview: Articulate what you aim to achieve—whether that’s enhancing user experience, increasing engagement, or modernizing your brand.
Goals: List specific objectives like redesigning for mobile responsiveness, boosting site traffic, or integrating marketing tools such as HubSpot. Clearly defining these parameters helps vendors propose solutions aligned with your targets.
Step 5: Specify Additional Requirements
Include any must-have features such as accessibility compliance, marketing automation, or training resources. This ensures vendors understand the technical and functional breadth of your project. For insights into pricing, review what is the price of a custom website design.
Step 6: Outline Schedule and Budget
Schedule: Offer a deadline for proposals or request vendors to suggest realistic timelines based on their understanding.
Budget: Be transparent about your financial constraints to align expectations. Flexibility on timelines or budget can encourage innovative proposals; vendors appreciate knowing whether they can propose solutions that might slightly exceed initial estimates.
Step 7: Establish Evaluation Criteria
Define how proposals will be assessed—considering experience, design quality, cost, support capabilities, and more. Inviting vendors to suggest improvements or alternatives fosters a collaborative approach and can lead to better project outcomes.
Step 8: Clarify Submission Requirements
Specify what vendors must include:
- Examples of similar work
- Approach and process overview
- Proposed timelines and costs
- Bios of key team members
- Support and hosting plans
Step 9: Finalize and Distribute
Thank vendors for their interest, specify submission deadlines, and distribute the RFP to a curated list of potential partners.
Download Your Free RFP Template
Use our free Model Website RFP Template—available in Word and PDF formats—to simplify your process. We do ask for your contact details, as we periodically follow up to gather feedback and insights.
This resource aims to help you craft high-quality, compelling RFPs that attract the right vendors and set your project up for success.
Additional Resources
Looking for a specialized template for a museum website project? You might find our Museum RFP Template for Web Development useful.
Note: For further guidance on web design processes, including planning and implementation, visit what are the seven stages involved in designing a website.
Looking forward to helping you kickstart your website project with a well-crafted RFP!

